Personal data
When you make a reservation or contact us, we may collect your name, email address, telephone or WhatsApp number, flight information, hotel or accommodation details, passenger count, booking details, passport information where required for operational or regulatory purposes, and information you voluntarily enter in message or notes fields.
We do not sell, rent, trade or lease personal information collected through this website.
How we use information
Information may be used to process and confirm a booking, organize shared shuttle or private transfer service, coordinate airport meeting and hotel pickup/drop-off, communicate about flight or reservation changes, respond to Contact Us messages, maintain website security and meet applicable operational or legal requirements.
Disclosure of information
Customer information is not publicly disclosed or sold. It may be shared only when reasonably necessary to provide the requested service, for example with the driver or operational personnel responsible for the transfer, or where disclosure is required by law or a competent public authority.
Booking and passport information
Certain passenger or passport information may be requested when required for a reservation or an applicable regulatory purpose. It is not collected for advertising and is not sold to third parties.
Contact form information
The Contact Us form can collect your name, email address, WhatsApp or phone number, subject and message. This information is used to answer the enquiry and provide relevant booking or customer support.
Server logs and IP addresses
Hosting and website systems may automatically process technical information such as IP address, browser or device information, requested pages, access time and similar logs. This information may be used for security, troubleshooting, abuse prevention and aggregated website statistics.
Secure data transfer
The website uses HTTPS/SSL encryption for information transmitted between your browser and the site. Reasonable technical and organizational measures are used to protect submitted information, but no internet transmission or electronic storage method can be guaranteed to be completely secure.
Payment information
The standard payment method is cash to the driver. The standard booking form does not collect or store customer credit-card details.
Data retention
Personal information is kept only for as long as reasonably necessary to manage bookings, provide customer support, meet operational needs and comply with applicable legal obligations.
Third-party services
The website may use hosting, transactional email, analytics or communication providers. These services can process limited technical or personal information as necessary to perform their functions. Information sent through WhatsApp or email is also subject to the privacy practices of those providers.
Your requests
You may ask about personal information associated with your booking or contact message, request correction of inaccurate information, or request deletion where applicable. Send privacy questions through the Contact Us page.
Changes to this policy
This policy may be updated when the website, services, legal obligations or data-processing practices change. The current version will be published on this page.
Service provider
Cappadocia Airport Shuttle
Operated by Ekwo Travel & Outdoor Travel Agency
TURSAB No: 7896